CRM stands for Customer Relationship Management. As the central goal of every business is to serve its customers, Customer Relationship Management (CRM) in recent times has emerged as a way of using technology to do just that. Using CRM, businesses can learn more about customer needs and behaviors in order to develop stronger relationships with them and also to formulate strategies to optimize communication and mold the business around their needs.

If you are looking for such an exercise, Valley Info Systems has custom solutions just for the purpose. We are partnered with Salesforce which is one of the leading providers of on-demand CRM Software all over the world. We help companies decide on the right on-demand CRM solutions and services, helping companies increase profitability by improving customer value and reducing operating costs. Valley Info Systems can help you streamline your customer service processes to ensure consistently high service levels, quick response times, accountability and problem resolution.

In the last few years, the market for on-demand CRM has soared particularly among small and mid-sized companies, largely because of fears about the expense, duration and complexity of large-scale on-premise CRM implementations. And indeed, on-demand CRM is often a good choice for companies looking to implement standard CRM processes and are able to use out-of-the-box features, with little or no internal IT support, and don’t require complex or real-time integration with back office systems. With all these occurrences in the CRM market, Valley Info Systems has grown into a full-fledged on-demand CRM services provider which helps companies not only decide on the right provider but also does deliver implementation, consulting, data migration, cleansing, training and integration services. The penetration of our Internet technologies as a business process enabler has allowed companies to develop efficient, scalable, multi-channel customer interactive systems that reduce the cost of contact and enhance services. Our CRM solutions do help in meeting the challenges that some companies are facing in retaining customers and keeping sales costs under control, but they address only a part of the problem.

CRM services from Valley Info Systems ensure a return on investment as well as increased performance, productivity and profitability.

Valley Info Systems CRM services comes in all forms and sizes from extensions to a call Centre to high-end opportunity management and selling tools for increasing effectiveness and efficiency. So, why settle for mere incident tracking in your CRM software when you can have true process management - for less.

Why to choose Valley Info Systems& Salesforce for on-demand CRM Services?

Valley Info Systems as a leading on-demand CRM Services Company has earned a far-flung industry recognition as a leading provider in the field. We've beaten the competition time and again, because our award winning CRM solutions deliver more powerful business benefits and a better user experience for our customers.

Our organized structure of CRM services includes: