Consulting & Implementation

Our Salesforce.com implementation services start with a leading consulting engagement to
  • Primarily understand your business,
  • Share our experiences and best practices, and
  • Help you configure, customize, and integrate Salesforce applications to maximize value within the context of your business.
Initial consulting engagement can range between couple of days to couple of weeks based on the size of your business and implementation. In the consulting phase we put together the blueprint of the planned implementation.
The blueprint can also be supported with prototype development to well establish the functional design of the system. In the design, we lay great emphasis on user adoption, for which we create user friendly front-end for ease of use. Once the designs are approved, our teams engage to configure the system using the Salesforce.com configuration wizard and customize the system using the force.com technologies.
As a Salesforce Registered Consulting Partner, staffed by Salesforce Certified Professionals, we have the skills, knowledge and expertise to help SME’s and non-profit organizations customise their Salesforce implementation to meet their organization’s unique needs.

CRM Consulting


Many times as a customer, you ask your Vendors if they have any CRM which is Off- the- Shelf. However, industry specific the solution may be, you need to tweak the CRM Application to suit your specific Organizational needs.
The importance of consulting is never diluted, even with the advent of highly sophisticated CRM solutions available off-the-shelf. CRM Consulting has greater impact on any customer facing business Vs other forms of consulting services.
Thoroughly ingrained and aligned CRM Strategy with the business vision has resulted in remarkable successes. Thus, it becomes all the more important to better align your CRM Strategy to the implementation for your customer relationship management automation systems.
Practical approach to consulting has been necessitated with certain failures due to overdose of theoretical knowledge accompanied with pages and pages of reference manuals. Our consulting approach comes with a refreshing change, we use concise flowcharts with crisp notes to quickly reference in case the online references may not be accessible.
We bring in the business consulting best practices garnered from cross industry vertical experiences, and make sure to hear you out well to best gel the business with customer relationship management system implementation, revamp orre-engineering initiatives. We engage in fair equally balanced conversations and workshops to firstly understand your business objectives, followed with the formulation of your CRM implementation roadmap.